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Gametart Game Rental

 

Well-established site covering next gen consoles well and also just about every PS2 title available in the UK--now out of business


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Gametart Game Rental Review

Visit Gametart Site Gametart was absorbed by Gamesfrenzy in 2009, and has ceased to exisit as an independent company; we've kept this review as it was for posterity.

Gametart has been a consistent winner since starting up in May 2004, and is our top recommendation for PS2 owners among others. They claim to be the UK's top games rental company, and we agree for PS2 and PSP, though not for other platforms.

Gametart's distinctive red and black website includes a basic search engine and allows browsing by their thousands of video game titles through 13 genres. One of our favourite features is the 'on hold' system which allows customers to reserve a game that they really want while they are returning a current rental.

Instructions for rental games are emailed to the customer and turnaround times between games are reputedly excellent. They claim that 98% of the time your game will arrive the next day, though as ever this largely depends on the Royal Mail's efficiency. We particularly like that you can suspend your account, say if you're going on holiday or have a busy stretch at work or exams; not all companies have this facility, and their indefinite suspension policy can certainly save money in these cases.

We have heard minor complaints about Gametart limiting the rental queue to ten titles. This has now been remedied and you may now have up to 20 titles in your queue.

Gametart have expanded beyond their PS2 specialization of a couple years back and boast over unique titles, supporting all major consoles except the Xbox, Gamecube, and Gameboy Advance. They stock 1,620+ total game titles, including 720+ for PS2, 320+ for XBox 360, 170+ for the Wii, 170+ for PSP, 90+ for the DS, and 190+ so far for the PS3.

Like most of the online games rental companies they don't offer a customer service phone number. So beware of slow response to customer emails, which may cause problems if you want to cancel a subscription.

 

Prices: Game Tart offer two simple price plan options, and are one of the only major game rental companies to charge by the week instead of the month. Price are £2.99 a week for 1 game at-a-time (unlimited, roughly £11.96 per month) and £3.99 a week for 2 games at-a-time (unlimited, roughly £15.96 per month) which will be charged every 28 days. New subscribers will automatically be assigned to the 1-at-a-time tariff.

They continue to offer an industry standard ten day free trial.

Gametart Game Rental Customer Comments
Featured Gametart Customer Review

Jac, January 16, 2006

Great service, been using them for over six months now, I think they believe in the saying 'the customer is always right' because if i have a problem they are always on to it and give me a refund if a problem arises.

They have a wide range of games to choose from, the only drawback is that you can only list 10 games at a time, but apart from that they are the best game rental company out there. so what if they don't email you the instructions? who reads them anyway?

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Most Recent Gametart Customer Reviews

Kevin, September 10, 2008

Just spoken to my bank about this company. They are well known in disputes department. Gametart have been trying to bill my old card number at least twice a day. I returned the game within the free trial but still trying to take money. They already have taken money once which I have now disputed. Avoid like the plague absolutely awful company bunch of cowboys. Just stay clear even the chap from bank was shocked they try to take money out of your account up to 3 times a day must have some serious cashflow issues to be doing that

Value: Value Rating .Design: Design Rating .Service: Service Rating

 

Ricky from Notts, March 23, 2008

i was only with Gametart for the free trial period, i received 1 game from them which came in good time however the game crashed 10 minutes into the game at a certain point. i contacted them to cancel my trial and they did it pretty much instantly and took no extra payments or anything.

Value: Value Rating Design: Design Rating Service: Service Rating

 

Lynne Leicester, March 16, 2008

Rubbish service, poor customer service. Charged me after I cancelled even though they didn't send any discs??????????. Poor communication - difficult getting money back.

Value: Value Rating Design: Design Rating Service: Service Rating

 

See All Gametart Customer Reviews

 

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Key Facts


GameTart Logo

Games at a time:
1: £11.96
2 : £15.96

Platforms:
Wii (170+)
PS3 (190+)
PS2 (720+)
PSP (170+)
DS (90+)
Xbox 360 (320+)

Free Trial: 10 days

Titles: 2,030+
Film Rentals: no
Phone Contact: no

Contact:
Game Tart Limited
PO Box 8062
Nottingham
NG7 7WG

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