Featured Postbox Games Customer Review
Chris from Bath, August 9, 2007
I was a member of postbox games for around 18 Months, I cancelled my membership in May after waiting around a month to get games sent trough een though I had around 10 in my list!!!, but Postboxgames.co.uk have started taking money from my account, in fact they decided to take 30 out for no apparent reason, So i got in contact with them an spoke to the owners wife and left a message to find no return call, I have left several emails and answer messages and still no reply and even worse no money!!!! I have now involved consumerdirect.
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Ken from Notts, September 4, 2007
I stupidly signed up and was charged on the 8th day of the "free trial", got 2 of 3 games on the 7th day and the last game is still MIA! STAY WELL CLEAR. AVOID AT ALL COSTS. I was charged during the "free trial" and after more than 15 emails, I only got 1 response which was copy and pasted from their terms of use, and funny enough actually supported MY ARGUEMENT but they are still refusing to return my money. AVOID AT ALL COSTS. None of my calls have been answered except for 1, by a guy who did not know what he was doing and had kids kicking and screaming in the background. I really dont understand how they can continue operating or why someone would even say on their review that their "customer services was helpful". Seriously?
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Pankaj from Basingstoke, August 31, 2007
Very reliable and fast delivery service with a wide collection of Games. Very good communication, fast to cater to any problems which I experienced. A *** higly reccomended, far better way then buying the damn games, saves you a fortune and so much choice.
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Julie from Perth , August 29, 2007
ot being a driver and living rather out of town, this opens up a whole new aspect of entertainment to me, and at a good price - thank you. I will be telling every one about you.
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Richard from Essex, August 24, 2007
No complaints thus far and I found Postbox customer service to be excellent when dealing with any problems that I have had. There will always be problems renting games online as everyone is reliant on the postal service to do their job correctly. The mark of a good company is how they deal with these problems and Postbox Games gets the thumbs up from me in that regard.
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Martin from London, August 16, 2007
Very reliable and fast delivery service with a wide collection of Games. Very good communication, fast to cater to any problems which I experienced. A *** higly reccomended, far better way then buying the damn games, saves you a fortune and so much choice.
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Mel from Hull , June 6, 2007
Thinking this site looked reputable I signed up for my free 10 day trial membership...no games received! I sent an email regarding technical issues i.e. the website kept logging me out so I couldn't add any games to my rental list, which to date I have received no reply to! I did manage to get two games on there but have not received either of them, or any correspondence. I am concerned after reading two similar reviews above so I am going to phone them asap and cancel my membership as they clearly aren't going to respond to my email!!
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